Terms & Conditions

 Effective Date: 28 October 2025
Provider / Contracting Entity: InHDY co., ltd. (“InHDY”, “Nexac”, “we”, “our”)
Contact: contact@inhdy.com

These Terms & Conditions (“Agreement”) form a binding contract between InHDY and the individual who uses Nexac (“you”, “User”). By creating an account, starting a trial or subscription, installing or using the Service, you accept this Agreement.

1. Service Description; Not Medical Advice

Nexac provides tools to organize health information, store and view documents (e.g., prescriptions, lab results), set appointment/medication reminders, collaborate with a Care Circle (family/caregivers), and interact with an AI assistant for general information. Some features require sign‑in with Google/Apple/Facebook, and a 7‑day free trial or subscription may apply. Nexac is not a medical device and does not provide diagnosis or medical/pharmaceutical advice. For medical questions, consult a qualified professional. In an emergency, call your local emergency number immediately.

2. Definitions

• “Service” means Nexac’s websites, apps, and related services, including data storage, reminders, Care Circle sharing, and AI assistant functionality.
• “User Content” means content you upload or create (e.g., visit notes, conditions, documents/images/PDFs, tags, links).
• “Care Circle” means individuals you invite (e.g., family/caregivers) with roles/permissions you assign (Owner/Admin/Member).
• “Subscription” means paid access to features or capacity tiers; a 7‑day free trial may be available.

3. Relationship to Privacy Policy and Terms of Use

Your use of the Service is also governed by our Privacy Policy (how we collect/use data) and Terms of Use (rules of conduct, AI guidelines). In any conflict: (a) Privacy Policy controls data processing; (b) this Agreement controls contractual matters (fees, liability, disputes).

4. Account; Eligibility; Authority

You must be at least 13 (or 16 in the EEA/UK) and capable of forming a contract. You are responsible for your account and for keeping your credentials secure. If you create or manage a Care Circle or upload information about others (e.g., a dependent), you represent that you have legal authority and all required consents to do so.

5. License and Permitted Use

Subject to this Agreement, InHDY grants you a limited, revocable, non‑exclusive, non‑transferable license to install and use the Service for your personal, non‑commercial purposes (or as otherwise permitted by your plan). You will comply with the Terms of Use and all applicable laws.

6. User Content; Ownership; Permissions

You retain ownership of User Content. You grant Nexac a worldwide, non‑exclusive, royalty‑free license to host, store, process, transmit, display, and back up User Content for the purpose of operating, maintaining, securing, and improving the Service and enabling features you choose (e.g., Care Circle sharing). You represent that your User Content and sharing settings comply with the law, do not infringe third‑party rights, and include all required consents.

7. Care Circle and Sharing Controls

You control whom you invite, the roles/permissions assigned, and which items are shared. You can add/remove members or change roles at any time. Use caution when sharing health information. We are not responsible for actions taken by people to whom you grant access.

8. Subscriptions, Free Trials, Billing, and Cancellations

1. Plans & Pricing. Certain features are available only via a paid Subscription or during a 7‑day free trial (where offered). Prices, inclusions, and renewal terms are shown in the purchase flow.
2. Free Trial. If you start a trial, we may require a payment method. At the end of the trial, the plan auto‑renews at the then‑current price unless you cancel before the trial ends.
3. Renewals. Subscriptions auto‑renew for the same term unless canceled. You authorize our payment processor to charge your payment method, including applicable taxes.
4. Cancellation. You may cancel at any time; access continues until the end of your current billing period.
5. Refunds. Refunds are not provided except where required by law or expressly stated in the purchase flow. EEA/UK consumers: where web purchases are involved, statutory withdrawal rules may apply; by starting a Subscription immediately, you may consent to the immediate supply of digital services and acknowledge loss of withdrawal right once full performance begins (or owe a pro‑rated amount, as the law requires).
6. App Stores. If you purchased via Apple App Store or Google Play, all billing, cancellations, and refunds are handled by those stores under their policies; please manage your Subscription via your store account.
7. Price or Plan Changes. We may change prices or features with reasonable prior notice; changes apply to the next billing cycle.

9. Payments and Taxes

You authorize charges to the payment method on file. You are responsible for any taxes, duties, or charges imposed by authorities (we may collect taxes where required). We may suspend or terminate access for failed or disputed payments.

10. Third‑Party Services

The Service may integrate with or rely on third parties (e.g., Google/Apple/Facebook sign‑in, hosting, messaging, analytics, payments). Your use of third‑party services is subject to their terms and privacy notices. We are not responsible for third‑party services you choose to use.

11. Software Updates; Beta Features

We may deliver automatic updates or patches. Beta or experimental features are provided “as is,” may be modified or withdrawn at any time, and may have stricter usage limits or confidentiality requirements.

12. Service Availability; Support

We aim for reliable availability but do not guarantee uninterrupted Service. Planned or unplanned downtime may occur (e.g., maintenance, outages, force majeure). Standard consumer support is available via contact@inhdy.com.

13. Compliance; Export; Sanctions

You will use the Service in compliance with applicable laws, including privacy, export‑control, and sanctions laws. You represent that you are not located in or acting for a restricted party or jurisdiction.

14. Important Disclaimers

1. No Medical Advice. Nexac and its AI assistant do not provide diagnosis or medical/pharmaceutical advice. Do not rely on the Service for clinical decisions or emergencies.
2. AI Outputs. AI responses may be incomplete or inaccurate. You are responsible for verifying critical information with qualified professionals.
3. No Professional or Fiduciary Relationship. Use of the Service does not create a doctor–patient, pharmacist–patient, or other professional relationship.
4. Third‑Party Content/Links. We are not responsible for third‑party content or sites linked from the Service.

15. Warranties; “As‑Is” Provision

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE (INCLUDING BETA FEATURES AND AI OUTPUTS) IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. Some jurisdictions do not allow limitations on implied warranties; certain rights may apply to you.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(A) INHDY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION; AND
(B) INHDY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations; these limits apply to the fullest extent permitted.

17. Indemnification

You will defend, indemnify, and hold harmless InHDY, its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your User Content; (b) your use of the Service; (c) your violation of this Agreement or applicable law; or (d) your sharing of others’ personal/health data without proper authority or consent.

18. Suspension and Termination

We may suspend or terminate access immediately for cause (e.g., violations, payment issues, fraud/security risks, legal compliance). You may terminate your Subscription by canceling it and, if desired, requesting account deletion. Sections intended to survive (e.g., ownership, licenses granted to operate the Service while content remains, payment obligations, disclaimers, limitations, indemnities, governing law, dispute resolution) survive termination.

19. Changes to this Agreement

We may update this Agreement to reflect operational, legal, or security changes. If we make material changes, we will provide notice (e.g., in‑app or email) with an effective date. Your continued use after the effective date constitutes acceptance.

20. Governing Law; Venue; Consumer Rights

Governing law and forum selection: [Choose one and insert: e.g., Singapore law and courts of Singapore; England & Wales law and courts of England; Delaware (USA) law and courts of Delaware]. This choice does not deprive you of non‑waivable protections under the law of your habitual residence, where required.

Optional — U.S. Arbitration & Class‑Action Waiver

If you reside in the United States, any dispute between you and InHDY related to the Service will be resolved by binding arbitration on an individual basis, administered by [AAA/JAMS] under its rules. Class actions and class arbitrations are not permitted. You may opt out of arbitration within 30 days of first accepting this Agreement by emailing contact@inhdy.com with the subject “Arbitration Opt‑Out” and your account email. If you opt out, or if arbitration is not enforceable for a claim, venue will be as specified above.

21. App Store Terms (if applicable)

If you downloaded the app from the Apple App Store, you acknowledge: (a) this Agreement is between you and InHDY (not Apple); (b) Apple is not responsible for the app or its content; (c) Apple has no obligation to furnish maintenance/support; (d) to the extent any warranty exists, InHDY (not Apple) is responsible; (e) Apple and its subsidiaries are third‑party beneficiaries of this Agreement and may enforce it against you. Similar provisions apply to Google Play to the extent required by its terms.

22. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, acts of government, labor disputes, internet/hosting outages, denial‑of‑service attacks), provided reasonable efforts are used to mitigate and resume performance.

23. Assignment; No Agency

You may not assign or transfer this Agreement without our prior written consent; any attempt is void. We may assign this Agreement (e.g., in connection with a merger, acquisition, or asset transfer). No agency, partnership, or employment relationship is created by this Agreement.

24. Notices

We may provide notices by email, in‑app messages, or postings within the Service. You may send notices to contact@inhdy.com.

25. Entire Agreement; Severability; Waiver

This Agreement (plus the Privacy Policy and Terms of Use) is the entire agreement between you and InHDY regarding the Service. If any provision is found unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remainder will remain in full force. Failure to enforce any provision is not a waiver.

26. Contact

Questions about this Agreement: contact@inhdy.com
InHDY co., ltd.