Terms of Use

 Effective Date: 28 October 2025
Provider: InHDY co., ltd. (“InHDY”, “Nexac”, “we”, “our”)
Contact: contact@inhdy.com

Summary (not a substitute for the terms): Nexac helps you organize health information, add documents, set reminders, collaborate with a family/caregiver Care Circle, and ask questions to an AI assistant. It does not provide diagnosis or medical/pharmaceutical advice and is not for emergencies. Some features may require sign‑in (Google/Apple/Facebook) and may be part of a 7‑day free trial or subscription. 

1) About These Terms

These Terms of Use set the rules of conduct for using Nexac’s websites, apps, and related services (collectively, the “Service”). Your contractual relationship (e.g., billing, refunds, liability, governing law) is covered by our separate Terms & Conditions; our Privacy Policy explains how we handle personal data. By using the Service, you agree to follow these Terms of Use.

2) Service Purpose: No Medical Advice

Nexac provides tools to organize health information, store documents (e.g., prescriptions, lab results), set reminders/notifications (e.g., appointments or medication), collaborate with a Care Circle, and interact with an AI assistant for general information. Nexac is not a medical device and does not provide medical or pharmaceutical advice, diagnosis, or treatment. For medical questions, consult a qualified professional. In emergencies, call your local emergency number immediately.

3) Eligibility & Accounts

• You must be at least 13 years old (or 16 in the EEA/UK) and legally able to enter a contract.
• You are responsible for your account and must keep your credentials secure.
• You may sign in using Google, Apple, or Facebook, or proceed as a guest where available. Some features may require sign‑in.

4) User Content & Ownership

• Your Content. You retain ownership of content you upload or create in the Service, including notes, conditions, documents (images/PDFs), tags, and related metadata (“User Content”).
• License to Nexac. You grant Nexac a worldwide, non‑exclusive, royalty‑free license to host, store, process, transmit, and display your User Content solely to operate, maintain, secure, and improve the Service, and to provide features you enable (e.g., sharing with Care Circle).
• Your Responsibilities. You are responsible for (a) the accuracy and legality of your User Content; (b) obtaining any required consents (e.g., if you upload information about a family member); and (c) maintaining your own backups for critical records.

5) Sharing & Care Circle

The Service allows you to invite people (e.g., family or caregivers) to your Care Circle and to assign roles/permissions (e.g., Owner, Admin, Member). You control what you share and with whom; you may add or remove members and change roles at any time. If you choose to share with a clinic or provider you’ve saved in Nexac, you authorize us to provide access accordingly. Use caution when sharing health information.

6) AI Assistant

• The AI assistant (“Ask Nexac”) can generate responses based on your inputs and general patterns. Outputs may be incomplete or inaccurate and are not medical advice.
• Do not use AI responses to make clinical decisions; confirm critical information with a qualified professional.
• You must not use the AI to generate or request illegal, harmful, or infringing content, or to violate privacy or intellectual‑property rights.
• We may review de‑identified samples of interactions to ensure safety and quality of the Service.

7) Acceptable Use (What You May Not Do)

You agree not to:

1. Use the Service for emergency care or for urgent medical treatment.
2. Violate any law or third‑party right (privacy, publicity, intellectual property).
3. Upload content that is illegal, harmful, deceptive, defamatory, harassing, discriminatory, or that exploits or endangers children.
4. Attempt to reverse engineer, disrupt, or overload the Service; introduce malware; bypass security or access controls.
5. Use automated means (bots, scrapers) without our prior written permission.
6. Misrepresent your identity or affiliation, or collect others’ data without proper authority and consent.
7. Interfere with others’ use or with our network, systems, or moderation tools.

8) Community & Safety

Treat others with respect. Do not engage in harassment, threats, or abuse. If you encounter misuse or concerning content, please report it via in‑app tools or contact@inhdy.com.

9) Moderation; Content Removal; Suspension

We may remove or restrict content that appears to violate these Terms of Use or the law, and we may suspend or terminate access for serious or repeated violations. We may also restrict features (e.g., sharing, messaging, or AI) to keep the Service safe. Where appropriate, we will notify you and may offer a path to appeal.

10) Subscriptions, Trials & Features

Some features may be available only with a paid subscription or during a 7‑day free trial; details (including pricing and renewal) are in the Terms & Conditions or the in‑app purchase flow. Feature availability may vary by region or platform.

11) Third‑Party Services & Links

The Service may rely on or link to third‑party services (e.g., Google/Apple/Facebook sign‑in, cloud hosting, messaging, payments). Those services are governed by their own terms and privacy policies. We are not responsible for third‑party sites or services you choose to use.

12) Feedback

If you send us comments, suggestions, or ideas (“Feedback”), you grant Nexac a worldwide, perpetual, irrevocable, royalty‑free license to use the Feedback in any manner for the purpose of operating and improving the Service, without obligation to you.

13) Intellectual Property

The Service (including software, UI, design, text, graphics, logos, and trademarks) is owned by InHDY and its licensors and is protected by intellectual‑property laws. Except for the limited rights expressly granted to you, no licenses or rights are granted by implication.

14) Privacy

Your use of the Service is subject to our Privacy Policy (separate document), which describes how we collect, use, and protect personal data and how you can exercise your rights.

15) Changes to the Service or These Terms

We may update features or policies to improve reliability, security, or usability. We may also update these Terms of Use from time to time. If we make material changes, we will provide notice (e.g., in‑app or by email) with the new effective date. Continued use after the effective date means you accept the updated terms.

16) Reporting & Contact

• Security or abuse: contact contact@inhdy.com with relevant details.
• Copyright/IP concerns: please provide sufficient information to identify the allegedly infringing content and your rights.
• General help: see in‑app support or email contact@inhdy.com.

17) Relationship to Other Documents

These Terms of Use work together with (and are supplemented by) the Terms & Conditions (contractual terms such as payments, warranty disclaimers, limitations of liability, and dispute resolution) and the Privacy Policy (data processing). If there is a conflict, the Terms & Conditions control contractual matters, and the Privacy Policy controls data processing.

Not medical advice/emergencies: Nexac and its AI assistant do not provide diagnoses or medical/pharmaceutical advice. In an emergency, call your local emergency number immediately.